1. Are all items available for preorder only?

Yes, all vegetables and seafood are available via preorder only. This helps us ensure freshness and proper sourcing directly from our suppliers.

2. How often are deliveries scheduled?

Deliveries are done approximately every 5 days. Once your order is assessed and confirmed, our team will notify you of the exact delivery date.

3. What areas do you deliver to?

As of now, we only cater to restaurants located along Maginhawa St., Quezon City.

4. Is there a minimum order requirement?

There is no minimum amount required. However, all preorders are subject to assessment and approval.

5. Do I need to pay upon ordering?

No, payment is not required right away. Once you submit your preorder, our team will assess the availability and contact you to confirm your order and provide payment instructions.

6. Can I cancel my preorder?

Cancellations are subject to assessment and approval. Kindly contact our customer representative as soon as possible if you need to cancel or make changes to your order.

7. What should I do if an item is missing or spoiled?

Please contact us within 24 hours of receiving your order so we can address the issue promptly.

8. How do I contact you?

You can reach us via:
📧 hello@hanapgulay.com
https://hanapgulay.com/