Privacy Policy

This Privacy Policy explains how whttps://hanapgulay.com/ (“the Site” or “we”) gathers, uses, and shares your personal information when you browse or make a purchase on our website.

Device Information

  • Examples of data collected: Your web browser version, IP address, time zone, cookie details, pages or products you view, search keywords, and how you use the site.

  • Purpose: To ensure the website loads properly and to analyze usage for site improvements.

  • How it’s collected: Automatically through cookies, log files, tags, web beacons, or pixels when you visit the site.

  • Shared with: Our platform provider, WordPress, for operational purposes.

Order Information

  • Examples of data collected: Name, billing and shipping addresses, payment details (like credit card information), email address, and phone number.

  • Purpose: To process your orders, manage payments, arrange delivery, send order confirmations and invoices, communicate with you, check for fraud, and—if you’ve opted in—send marketing or product updates.

  • How it’s collected: Directly from you during checkout or account creation.

  • Shared with: WooCommerce and any integrated tools used for order processing.

Customer Support Information

  • Purpose: To respond to your inquiries and provide assistance.

  • How it’s collected: Directly from you

    Minors

    This website is not designed for use by anyone under the age of 12. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has shared personal data with us, please reach out to us using the contact information below so we can remove it.

     

Sharing Personal Information

We may share your personal information with third-party service providers to help us deliver our services and carry out our obligations to you, as mentioned above. For example:

We use WordPress to operate our online store. You can learn more about how WooCommerce handles your personal information by reviewing their privacy policy here: https://WooCommerce.org/about/privacy/.

We may also share your information when required by law or legal processes, such as responding to subpoenas, search warrants, or other lawful requests, or when necessary to protect our legal rights.

Use of Personal Information

We use your personal information to deliver our services, which include offering and selling products, processing payments, fulfilling orders, and updating you on new products, services, or promotions.

Legal Basis for Processing

If you are located in the European Economic Area (EEA), we process your personal data under the following legal grounds in accordance with the General Data Protection Regulation (GDPR):

  • Your consent;

  • Fulfilling a contract between you and our site;

  • Compliance with legal requirements;

  • Protection of your vital interests;

  • Performing a task in the public interest;

  • Our legitimate business interests, as long as they do not override your fundamental rights and freedoms.

Data Retention

When you make a purchase on our site, we keep your personal information for our records unless you request its deletion. For more details about your right to have your data erased, refer to the “Your Rights” section below.

Automated Decision-Making

If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling) when it produces legal or similarly significant effects.

We do not use any fully automated decision-making processes that result in legal or substantial impacts using customer data.

While we operate our site through WooCommerce (and possibly third-party tools), any automated features—such as fraud prevention systems—are minimal and do not have significant effects on you. These may include:

  • Temporary blocking of IP addresses linked to repeated failed payment attempts (lasting a few hours).

  • Temporary blocking of credit cards tied to flagged IPs (lasting a few days).

Cookies

Cookies are small files that are stored on your device when you visit our website. We use various types of cookies—including those for functionality, performance, advertising, and social media content—to enhance your browsing experience.

These cookies help the site remember your preferences and actions (like logging in or selecting your region), so you don’t have to re-enter them on each visit or when navigating between pages. They also give us insights into how visitors use the site—for example, whether someone is new or returning.

We use the following types of cookies to improve your experience and support the delivery of our services.

Cookies Necessary for the Functioning of the Store

Cookie Name Purpose
_ab Helps manage admin access.
_secure_session_id Used for navigating through the storefront.
cart Stores data related to the shopping cart.
cart_sig Supports the checkout process.
cart_ts Assists in processing checkouts.
checkout_token Facilitates the checkout experience.
secret Used to help with secure checkout procedures.
secure_customer_sig Ensures secure customer login.
storefront_digest Supports customer login functionality.
WooCommerce_user_data Used to manage and update customer account details in WooCommerce.

Reporting and Analytics Cookies

Cookie NamePurpose
_tracking_consentStores user preferences for tracking and cookies.
_landing_pageTracks which landing page the user first arrived on.
_orig_referrerIdentifies the original referring site or page.
_sUsed for general site usage analytics in WooCommerce.
_woocommerce_fsGathers data on first-time user sessions for analytics.
_woocommerce_sTracks session data for analytics purposes.
_woocommerce_sa_pCollects information related to marketing campaigns and referrals.
_woocommerce_sa_tTracks marketing and referral activity.
_woocommerce_yHelps analyze returning visitor behavior on the site.
_yUsed in tracking and analytics across sessions.

Cookie Duration and Management

Cookies can be either “session” or “persistent.” Session cookies are temporary and are deleted when you close your browser, while persistent cookies stay on your device until they expire or are manually deleted. Most of the cookies we use are persistent and typically remain active for 30 minutes up to two years.

You have the ability to manage cookies through your browser settings. Please note that disabling or deleting cookies may affect how our website functions and could limit certain features or access.

Most web browsers accept cookies by default, but you can adjust your settings—usually found in the “Tools” or “Preferences” section—to manage, block, or remove cookies. For more detailed help, visit www.allaboutcookies.org.

Keep in mind that blocking cookies doesn’t necessarily prevent all data sharing with third parties, such as advertising partners. To learn more or to opt out, refer to the “Behavioral Advertising” section above.

Do Not Track

Currently, we do not change our data collection practices in response to “Do Not Track” signals from browsers, as there is no standard way to interpret these signals.

Updates to This Policy

We may revise this Privacy Policy occasionally to reflect changes in our services, legal obligations, or other operational updates.

If you have any questions about our privacy policy, need more information about how we handle your data, or wish to file a complaint, feel free to contact us by email at hello@hanapgulay.com or by mail at the address listed below:

HanapGulay
hello@hanapgulay.com

Last updated: July 1, 2025

If you’re not satisfied with how we respond to your complaint, you have the right to contact your local data protection authority or reach out to our supervisory authority at: saz@hanapgulay.com

 

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